IT Training

TeamDynamix - Ticketing Module Training

1 Leavitt Lane - Room 125
Thu., May 15, 2014, 1:00pm-2:30pm

Led by: Amy Hodgdon

This session has passed.

TeamDynamix Ticketing Module Training
Suggested Prerequisite: TeamDynamix - Basic Navigation

Topics will include:

- Defining tickets
- Creating tickets
- Commenting & updating
- Accessing & viewing
- Templates
- Ticket organization & structure
- Managing tickets & related work

 

Suggested Prerequisite:

TeamDynamix Basic Navigation & Team Member Training