ITSM: Training - Problems

1 Leavitt Lane - Rooms 223/225
Thu., December 21, 2017, 9:00am-10:00am

Led by: Nikky Connors

This session has passed.

Please check the location of training. If it is not held in a training lab with computers, please bring a laptop with you.

Problem Investigations – required for all service owners/problem coordinators

Pre-requisite: Problem

Content:
- Review of process
- Instructions for submitting, updating, and closing a Problem Investigation

Suggested Prerequisite: Foundation

IT Training