IT Training

TeamDynamix - Basic Navigation & Ticketing Training

Online session: participation details will be provided after registration.

Fri., November 5, 2021, 10:00am-12:00pm

Led by: Claudette Raymond, Kshitiz Rana Magar, Marc Merrill, Amy Hodgdon

This session has passed.

This class is a prerequisite for the Project Manager and Portfolio Manager training sessions.

Topics will include:

- Navigation
- MyWork
- Tracking time to tasks
- Issues
- Creating tickets
- Commenting & updating
- Accessing & viewing
- Templates
- Ticket organization & structure
- Managing tickets & related work

This class will prepare the typical user for their work in the tool, and prime Project Managers and Portfolio Managers for future learning about the capabilities of the application.

Suggested Prerequisite: Required: Your organization must be setup in TeamDynamix. If you need to request setup for your department, please submit an online request: https://td.unh.edu/TDClient/Requests/ServiceDet?ID=120 and a TeamDynamix Administrator will contact you to assist.