TeamDynamix basic navigation and ticketing for finance users. Learn the basics of how to set up reports/queues, manage tickets, and perform basic actions in the TeamDynamix ESM ticketing application.
TeamDynamix (TD) Training - Ticketing & Navigation is a training class for users new to the TD experience.
The course will teach you:
The basic components of TD
Logging in and setting up Desktops
Ticket management
Ticket Etiquette
The components of a quality ticket
Tips and Tricks
This training is exclusively for members of HR that are NEW users to TD