IT Training

TeamDynamix ITSM

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UNH IT's ITSM Ticketing software

TeamDynamix Ticketing & Navigation - Human Resources

TeamDynamix (TD) Training - Ticketing & Navigation is a training class for users new to the TD experience.

The course will teach you:
The basic components of TD
Logging in and setting up Desktops
Ticket management
Ticket Etiquette
The components of a quality ticket
Tips and Tricks

This training is exclusively for members of HR that are NEW users to TD
TeamDynamix Online Q&A

Free Teams-based online session for TeamDynamix questions and answers.

Sessions are held every Monday and Friday from 1pm to 2pm

Copy the link below and paste to your browser to join the Teams Meeting.

https://teams.microsoft.com/l/meetup-join/19%3ameeting_Zjg1ZTI2MGYtMjAxMy00MTM0LWI3MzktYjQ2N2Y1NThkMDU4%40thread.v2/0?context=%7b%22Tid%22%3a%22d6241893-512d-46dc-8d2b-be47e25f5666%22%2c%22Oid%22%3a%22650bc4d0-c86c-421e-be63-430d08cb4397%22%7d
TeamDynamix Walk-in Q&A Session

Walk-in "Office Hours" TD sessions - No registration required
TeamDynamix Office Hours

Drop in to ask questions or get support with TeamDynamix Navigation, Ticketing, or Reporting.
No registration necessary (although you may)
Click the URL provided for each session
TeamDynamix Navigation and Ticketing for Finance Users

TeamDynamix basic navigation and ticketing for finance users. Learn the basics of how to set up reports/queues, manage tickets, and perform basic actions in the TeamDynamix ESM ticketing application.


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