IT Training

TeamDynamix ITSM

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UNH IT's ITSM Ticketing software

TeamDynamix Walk-in Q&A Session

Walk-in "Office Hours" TD sessions - No registration required
TeamDynamix Navigation and Ticketing for Finance Users

TeamDynamix basic navigation and ticketing for finance users. Learn the basics of how to set up reports/queues, manage tickets, and perform basic actions in the TeamDynamix ESM ticketing application.
TeamDynamix Online Q&A

Free Teams-based online session for TeamDynamix questions and answers.


Sessions begin August 12, 2024, every Monday and Friday from 1pm to 2pm
TeamDynamix Ticketing & Navigation - Human Resources


TeamDynamix (TD) Training - Ticketing & Navigation is a training class for users new to the TD experience.

The course will teach you:
The basic components of TD
Logging in and setting up Desktops
Ticket management
Ticket Etiquette
The components of a quality ticket
Tips and Tricks

This training is exclusively for members of HR that are NEW users to TD


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