IT Training

Courses and Events

Lean for Leaders
By using Lean, organizations can be more efficient, enhance customer satisfaction, as well as employee engagement and morale. Leaders will learn how Lean empowers employees, builds creativity as well as new and efficient ways of completing tasks and reaching organizational and strategic goals.
 

This course is designed for Leaders at all levels to understand the importance of applying Lean concepts and building a Lean culture within any organization.  Within ... [more...]


in Lean Training | The Office of Project Management & Process Improvement
UShopNH UNH Requester Training

During this class you will learn how to access the UShopNH eProcurement tool, how to review shopping carts that have been assigned to you, and how to review requisitions. This class is scheduled for 90 minutes and registration is required.


in UShopNH
Lean Green Belt Certification Training

Learn how to guide a group through the Lean process via facilitation skills.  Additionally, you will learn the techniques needed to deal with a range of challenges when initiating organizational change while supporting the project team during the project team development stages. Someone who obtains a Green Belt is the core "boots on the ground" Lean practitioner.

Pre-Certification for Green Belt Requirments: 

1. Successful completion of the 4 day Yellow Belt Certific... [more...]


1 upcoming session in Lean Training | The Office of Project Management & Process Improvement
Topic: Security Awareness Academy - Empowering the User

Will Sames, GRC Compliance Analyst, will provide a high-level view of security awareness. The user will learn how they play a critical role in protecting USNH information technology resources and the awareness training available to help them achieve their security superpowers. This is a great class for users at all levels of the University. 


in Cybersecurity Month 2021
TeamDynamix - Ticketing Module Training

Suggested Prerequisite: TeamDynamix - Basic Navigation

Topics will include:

  • Defining tickets
  • Creating tickets
  • Commenting & updating
  • Accessing & viewing
  • Templates
  • Ticket organization & structure
  • Managing tickets & related work

 


in IT Project Management Office - Team Dynamix Training Courses
UShopNH COLSA Shopper Training

During this class you will learn how to access the UShopNH eProcurement tool, how to fill out a shopping cart, and how to assign that cart to your requester. This class is scheduled for 90 minutes and registration is required.


in UShopNH
Lean Yellow Belt Facilitation - Certified Green Belts

The purpose of this entry is for Green Belts to sign up to facilitate Yellow Belt Classes.  You must be a certified Green Belt to sign up to facilitate a Yellow Belt project during certification training.

Each Yellow Belt Certification class requires 4 facilitators.  If less than 4 projects come to class then the PMPI will reach out to coordinate which resources are needed.  If not enough facilitators sign up then the PMPI will do an additional recruit for additional fa... [more...]


1 upcoming session in Lean Training | The Office of Project Management & Process Improvement
TeamDynamix - Report Training

Suggested Prerequisite: TeamDynamix - Basic Navigation

Topics will include:

  • Desktop/Dashboard development
  • Search functions
  • Filtering data
  • Standard reporting
  • Developing custom reports

in IT Project Management Office - Team Dynamix Training Courses
UShopNH KSC Approver Training

During this class you will learn how to access the UShopNH eProcurement tool, locate your approval ques, and acting upon orders within your approval que. This class is scheduled for 60 minutes and registration is required.


in UShopNH
Topic: Shark Academy: How to recognize a phishing attack and what to do

Alina Stechyshyn, Cybersecurity Engineer, will provide an in-depth look at phishing attacks.  The user will learn how to discern the difference between phishing and spam email.  How to report phishing to Cybersecurity and how to check if the email you received is legitimate or not.  The user will also learn how to determine if their acc... [more...]


in Cybersecurity Month 2021
UShopNH KSC Requester Training

During this class you will learn how to access the UShopNH eProcurement tool, how to review shopping carts that have been assigned to you, and how to review requisitions. This class is scheduled for 90 minutes and registration is required.


in UShopNH
UShopNH UNH Approver Training

During this class you will learn how to access the UShopNH eProcurement tool, locate your approval ques, and acting upon orders within your approval que. This class is scheduled for 60 minutes and registration is required.


in UShopNH
UShopNH System-Wide Shopper / Requester Training

During this class you will learn how to access the UShopNH eProcurement tool, how to fill out a shopping cart, and how to assign that cart to your requester. This class is scheduled for 90 minutes and registration is required.


9 upcoming sessions in UShopNH
Topic: Control Academy: Good controls are good management and equal clean Information technology audits

Ivy Finglas, Director Cybersecurity Engineering Operations and Identity Access Management, will provide an in-depth look at how to design and implement good controls including security for IT professionals.   The user will learn about general computer controls that are an expectation from our internal auditors and will increase IT professional’s security awareness when implementing new systems. This is a great class for IT profes... [more...]


in Cybersecurity Month 2021
UShopNH UNH Shopper Training

During this class you will learn how to access the UShopNH eProcurement tool, how to fill out a shopping cart, and how to assign that cart to your requester. This class is scheduled for 90 minutes and registration is required. 


in UShopNH
WebIntelligence: Accessing UNH Grad School Reporting

Description: Training for UNH's web-based reporting tool for UNH Grad School reports. Users will learn how to access and run parameter-driven reports from the available library of reports, using data from the UNH Banner Student area.

Course registration will close 5 business days before the date of the class. If the course minimum of 2 registrants is not met, we will contact you personally to discuss next steps.

Note: Previously, WebI was support... [more...]


in WebIntelligence
ApplicationXtender Demo (online)

In this demonstration, users will learn the basics of navigating and viewing imaged documents in ApplicationXtender Web Access.

This class will be held on Zoom and is appropriate for any Xtender user within the University System of New Hampshire. The demo will highlight either the Student database or Finance/HR, depending on the composition of the class.

Course registration will close 2 business days before the date of the class. If the minimum enrollment is not met, the class... [more...]


3 upcoming sessions in Xtender
UShopNH System-Wide Approver Training

During this class you will learn how to access the UShopNH eProcurement tool, how to access your approval ques, and how to approve / reject requisitions within the UShopNH tool. This class is scheduled for 60 minutes and registration is required


3 upcoming sessions in UShopNH
Topic: Password Prep Academy: A deep dive into password hygiene and multi-factor authentication

Jordan Chadwick, Cybersecurity Engineer, will provide an in-depth look at good practice around password management and multifactor authentication.  The user will learn how to set strong, complex passwords and how multi-factor authentication works in depth and how it protects the University and your account information.  This is a great class for users at all levels of the University.


in Cybersecurity Month 2021
UShopNH OBA Shopper Training

During this class you will learn how to access the UShopNH eProcurement tool, how to fill out a shopping cart, and how to assign that cart to your requester. This class is scheduled for 90 minutes and registration is required. 


in UShopNH
UShopNH OBA Approver Training

During this class you will learn how to access the UShopNH eProcurement tool, locate your approval ques, and acting upon orders within your approval que. This class is scheduled for 60 minutes and registration is required.


in UShopNH
UShopNH COLSA Approver Training

During this class you will learn how to access the UShopNH eProcurement tool, locate your approval ques, and acting upon orders within your approval que. This class is scheduled for 60 minutes and registration is required.


in UShopNH
WebIntelligence: Creating UNH Student Reports

In this hands-on session, users will learn the basics of creating WebIntelligence reports in the Java Report Panel, using data from the UNH Student universe.

Course registration will close 5 business days before the date of the class. If the course minimum of 2 registrants is not met, we will contact you to discuss next steps.

Note: Previously, WebI was supported for use on Windows only, partly because the VPN, which is needed to access WebI, must run on Windows.... [more...]


in WebIntelligence
TeamDynamix - Project Management Training

Suggested Prerequisite: TeamDynamix - Basic Navigation

This class is a prerequisite for TeamDynamix - Portfolio Manager

This hands-on class is for those who have been identified as Project Managers.

Topics will include:

  • Managing a project in TeamDynamix
  • Requesting resources
  • Assigning and Managing work
  • How to determine and update project status
  • Viewing project-level reports
  • Recording project issues
  • <... [more...]

2 upcoming sessions in Project Management at UNH
UShopNH COLSA Requester Training

During this class you will learn how to access the UShopNH eProcurement tool, how to review shopping carts that have been assigned to you, and how to review requisitions. This class is scheduled for 90 minutes and registration is required.


in UShopNH
UShopNH KSC Facilities Shopper Training

During this class you will learn how to access the UShopNH eProcurement tool, how to fill out a shopping cart, and how to assign that cart to your requester. This class is scheduled for 90 minutes and registration is required. This class should only be attended by those who purchase goods / services for the KSC facilities dept.


in UShopNH
UShopNH KSC Shopper Training

During this class you will learn how to access the UShopNH eProcurement tool, how to fill out a shopping cart, and how to assign that cart to your requester. This class is scheduled for 90 minutes and registration is required.


in UShopNH
Topic: Career Academy: The path to a cybersecurity career

Tom Nudd, Chief Information Security Officer, will provide an in-depth look at careers in Cybersecurity.  The user will learn about the different career paths in IT security and the kind of degree programs and qualifications required. This is a great class for students and any employee trying to change careers into Cybersecurity.


in Cybersecurity Month 2021
WebIntelligence: Accessing UNH Student Reporting

Training for UNH's web-based reporting tool for Banner Student data. Users will learn how to access and run parameter-driven reports from the available library of reports, using data from the Banner Student area.

Course registration will close 5 business days before the date of the class. If the course minimum of 2 registrants is not met, we will contact you personally to discuss next steps.

Note: Previously, WebI was supported for use on Windows only, partly bec... [more...]


in WebIntelligence
Topic: Hygiene Academy: Security for the lay person

Tony Dumas, Cybersecurity Engineer, will provide security tips and good security hygiene practices for students, faculty and staff.  The user will learn to become more security aware when using laptops and cell phones. This is a great class for users at all levels of the University.


in Cybersecurity Month 2021
TeamDynamix - Portfolio and Resource Management Training

Recommended prerequisites: TeamDynamix Basic Navigation & TeamDynamix Project Management

Topics include:

  • Capacity reporting & planning
  • Intake of new project requests
  • Evaluating request for team resources
  • Request processing & approvals
  • Reporting of projects across the portfolio

 


in IT Project Management Office - Team Dynamix Training Courses
Introduction to Lean Training (White Belt)

By starting with the basics you will discover how at the conclusion of training, through the lens of Lean, you can make a difference.  Introduction to Lean class is designed to provide you with a fundamental understanding of Lean concepts. 

The course brings “Lean” to life – through the use of a team-building exercise; hands-on exercises; video and classroom instruction. It provides a clear understanding of how the concepts can be applied in practice. ... [more...]


2 upcoming sessions in Lean Training | The Office of Project Management & Process Improvement
UNH Procurement Training

Topics covered:
1. Determining your needs/requirements
2. Identifying suppliers/vendors to meet your needs
3. Goods/services available on campus through UNH
4. Contracts available
5. Vendor relations-obtaining quotes, negotiating and vendor selection
6. Understanding terms and conditions of a vendor quote
7. Methods available for placing your order
8. Independent Contractors – contracting for services
9. Understandi... [more...]


in Special Program
Lean Yellow Belt Certification Training

This program features a hands-on introduction to the philosophy and methodology of Lean process improvement.  Going beyond the introductory phase, participants apply Lean techniques to an actual work process and by the conclusion of the class teams will have documented the current state process, completed data sheets, built out the future state process, constructed an implementation plan and are selling to the sponsor(s) on day 4.  The 4-day effort prepares the pro... [more...]


1 upcoming session in Lean Training | The Office of Project Management & Process Improvement
TeamDynamix - Basic Navigation & Team Member Training

This class is a prerequisite for the Project Manager and Portfolio Manager training sessions.

Topics will include:

  • Navigation
  • MyWork
  • Tracking time to tasks
  • Issues
  • and more

This class will prepare the typical user for their work in the tool, and prime Project Managers and Portfolio Managers for future learning about the capabilities of the application.


1 upcoming session in IT Project Management Office - Team Dynamix Training Courses
WebIntelligence: Creating Finance Reports

In this hands-on session, users will learn the basics of creating WebIntelligence reports in the Java Report Panel, using data from the Banner Finance universe.

Course registration will close 5 business days before the date of the class. If the course minimum of 2 registrants is not met, we will contact you personally to discuss next steps.

Note: Previously, WebI was supported for use on Windows only, partly because the VPN, which is needed to access WebI, must r... [more...]


in WebIntelligence
WebIntelligence: Accessing Finance Reporting

Training for USNH's web-based reporting tool for Banner Finance data. Users will learn how to access and run parameter-driven reports from the available library of reports, using data from the Banner Finance area.

Course registration will close 5 business days before the date of the class. If the course minimum of 2 registrants is not met, we will contact you personally to discuss next steps.

Note: Previously, WebI was supported for use on Windows only, partly be... [more...]


in WebIntelligence