IT Training

TeamDynamix - Basic Navigation & Ticketing Training

Online session: participation details will be provided after registration.

Tue., June 11, 2024, 1:30pm-3:00pm

Led by: Eugene McGeehan, Sarah Glatz

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This class is a prerequisite for the Project Manager and Portfolio Manager training sessions.

Topics will include:

- Navigation
- MyWork
- Tracking time to tasks
- Issues
- Creating tickets
- Commenting & updating
- Accessing & viewing
- Templates
- Ticket organization & structure
- Managing tickets & related work

This class will prepare the typical user for their work in the tool, and prime Project Managers and Portfolio Managers for future learning about the capabilities of the application.

Suggested Prerequisite: Your organization must be set up in TeamDynamix. If you need to request setup for your department, please submit an online request: https://td.unh.edu/TDClient/Requests/ServiceDet?ID=120 and a TeamDynamix Administrator will contact you to assist.