TeamDynamix Ticketing & Navigation - Human Resources
Online session: participation details will be provided after registration.
Mon., December 2, 2024, 9:30am-11:00am
Led by: Eugene McGeehan
This session has passed.
Mon., December 2, 2024, 9:30am-11:00am
Led by: Eugene McGeehan
This session has passed.
This training will cover basic use of the TeamDynamix platform, such as best practices, managing work, setting up queues, and transferring tickets to other groups, users.
TeamDynamix (TD) Training - Ticketing & Navigation is a training class for users new to the TD experience.
The course will teach you:
The basic components of TD
Logging in and setting up Desktops
Ticket management
Ticket Etiquette
The components of a quality ticket
Tips and Tricks
This training is exclusively for members of HR that are NEW users to TD
