IT Training

TeamDynamix Ticketing & Navigation - Human Resources

Online session: participation details will be provided after registration.

Mon., December 2, 2024, 9:30am-11:00am

Led by: Eugene McGeehan

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This training will cover basic use of the TeamDynamix platform, such as best practices, managing work, setting up queues, and transferring tickets to other groups, users.
TeamDynamix (TD) Training - Ticketing & Navigation is a training class for users new to the TD experience.

The course will teach you:
The basic components of TD
Logging in and setting up Desktops
Ticket management
Ticket Etiquette
The components of a quality ticket
Tips and Tricks

This training is exclusively for members of HR that are NEW users to TD