IT Training

TeamDynamix - Ticketing Module Training

Zoom - Conference
Wed., April 21, 2021, 2:00pm-3:30pm

Led by: Claudette Raymond, Amy Hodgdon

This session has passed.

Zoom Meeting: Join from PC, Mac, Linux, iOS or Android: https://unh.zoom.us/j/93312956730
Suggested Prerequisite: TeamDynamix - Basic Navigation

Topics will include:

- Defining tickets
- Creating tickets
- Commenting & updating
- Accessing & viewing
- Templates
- Ticket organization & structure
- Managing tickets & related work

 

Suggested Prerequisite:

TeamDynamix Basic Navigation & Team Member Training