IT Training

TeamDynamix - Basic Navigation & Ticketing Training

Online session: participation details will be provided after registration.

Tue., June 13, 2023, 2:00pm-3:30pm

Led by: Eugene McGeehan, Sarah Glatz

This session has passed.

This class is a prerequisite for the Project Manager and Portfolio Manager training sessions.

Topics will include:

- Navigation
- MyWork
- Tracking time to tasks
- Issues
- Creating tickets
- Commenting & updating
- Accessing & viewing
- Templates
- Ticket organization & structure
- Managing tickets & related work

This class will prepare the typical user for their work in the tool, and prime Project Managers and Portfolio Managers for future learning about the capabilities of the application.