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IT Training

Enterprise Information Management (EIM) staff

Tableau and WebIntelligence (WebI) sessions are taught by members of the EIM (Enterprise Information Management) team - the team formerly named MR (Management Reporting).   EIM is a unit within ETS (Enterprise Technology Services).  EIM is responsible for the development of published WebI reports used during training sessions. Instructors have strong training and customer service backgrounds and enjoy working with adult learners on using WebI reporting to be more efficient and effective in their jobs.  The reporting areas we have regularly scheduled monthly WebI sessions for include Finance, UNH FAMIS, UNH GradSchool, UNH Student, and UNH Remedy/BMC Reporting.

Enterprise Information Management (EIM) staff Leads:

Lean Black Belt Instructor

For Lean Green Belt Facilitation - Lean Black Belt Instructor will be available to mentor

Lean Black Belt Instructor Leads:

Thomas Lencki

Tom is a Lean Black Belt and works for the Office of Strategy, Planning and Process Improvement (OSPPI)

Thomas Lencki Leads:

Dagmar Vlahos

Dagmar Vlahos is a Six Sigma Black Belt and a Lean Black Belt; receiving her Six Sigma Black Belt training from Fidelity Investments focusing on operational excellence and customer quality.  She continued her Lean training with the state of NH and in 2015 she received her Lean Black Belt through the State of NH Bureau of Education.  Dagmar is a member of the Lean Executive Committee (LEC) at the State of NH, participates in the State of NH Lean Network and in partnership with the State of NH organized NH Lean Summit at UNH.  She has expertise in Full Project Life Cycle Methodologies, Workflow analysis / process reengineering, Continuous Improvement of Operational Processes including building/optimizing organizational processes, measurement systems, and infrastructure.  

Currently a Senior Process Engineer with the UNH Project Management Office,  Dagmar’s experience includes over 15 years of various project management, analyst and management roles.  In addition to her role at UNH she has held roles such as Director, Human Resources Service Delivery Excellence;  Director, Managed Payroll and HR/Payroll Software Support;   Senior Customer Account / Project Manager.

Dagmar Vlahos Leads: